Suzette Hadin Elgin is starting a conversation about How to disagree online without being disagreeable....
... A while back, we had a long discussion in this journal on the topic of how to disagree -- face to face, or perhaps on the telephone -- without being disagreeable [see http://ozarque.livejournal.com/234229 and http://ozarque.livejournal.com/235188 ]. Several people asked questions about whether the strategies and techniques that were talked about in that discussion would transfer to the Internet, and I promised to give that some thought and come back to it. I'm now ready to start working on that, with your help; consider it a work in progress, please, and not intended as The Last Word on any aspect of the topic.
Previous commentary and other folks' work:
Outline of How To Disagree Without Being Disagreeable
Making An Effective Complaint
Nancy White: Blog Civility
Brad Warthen's Civility Posts
Praxis101: Civility Wiki
Kathy Sierra: Are "Nice" and "Honest" Mutually Exclusive?
Kevin Drum: Blog Civility
Jane Galt: Kevin Drum's Blog Civility
PubliusTX: Kevin Drum's Blog Civility
Mike Reed's Flame Warriors
The Washington Post had an online symposium on blogs and comments, http://www.washingtonpost.com/wp-dyn/content/discussion/2006/01/24/DI2006012400817.html There's the Wilcox-McCandless Laws of Online Discourse.
At South By Southwest (sxsw) Nancy White lead or facilitated a panel, "us and them: a blog conversation survival guide" --the technorati collection of the conversation is here: http://www.technorati.com/tags/usthemusthem