My Photo
Buy Your Copy Now!
Blog powered by Typepad
Member since 12/2003

« Using Your Cell Phone to Lie Convincingly | Main | Part II How to Disagree Without Being Disagreeable »

Saturday, June 26, 2004

Comments

Jennifer Greene

I don't know where Elgin went with this, but I notice that all the statements in option 3 and one in option 2 involve completely arbitrary standards being stated as if they were objective fact. (The sky is blue, but bosses determine dress codes!) In my experience, this kind of communication tends to be abusive and coercive by nature.

Unless the employee is an air-traffic controller, the "acceptable error" speech often just means, "I have taken a dislike to you and have decided to fire you, but first I am going to build an air-tight case against you."

Since the employee is completely helpless in the face of such an attitude, however good his/her communication skills, and accepting the statement at face value will only dig the hole deeper, an urge to swear at the boss is understandable!

book publishers

Unless the employee is an air-traffic controller, the "acceptable error" speech often just means, "I have taken a dislike to you and have decided to fire you, but first I am going to build an air-tight case against you."

The comments to this entry are closed.

Pages

What I'm Tweeting

    follow me on Twitter